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Did You Know?
- Physiotherapists work with people of all ages to bring about improvements in their health and independence.
- Studies have indicated that physical therapy treatments have a major impact on conditions such as back and neck pain.
- Physiotherapists provide exercise programmes for conditions that affect the bones and muscles, such as arthritis, back and neck pain, osteoporosis, joint replacements and urinary incontinence.
- Physiotherapists provide exercise prescriptions to help people keep fit and achieve/maintain a healthy weight.
- Around 350 million people are obese worldwide. Physical activity is one of the best means of countering obesity.
- Children and young people under the age of 18 need 60 minutes of moderate to vigorous physical activity each day to promote and maintain health.
- Adults need 30 minutes of moderate physical activity 5 days a week, or 20 minutes of vigorous physical activity 3 days a week to maintain health. Plus, they need to do muscle strengthening exercises at least twice a week.
- Research has shown that physio exercise prescriptions help women who experience incontinence, suffer from osteoporosis or are recovering from breast cancer surgery.
- Physical activity provided under the guidance and supervision of a physical therapist reduces the risk of heart attack, stroke, type 2 diabetes, colon cancer and breast cancer.
- If exercise was a pill, we would all be on it!
Frequently Asked Questions
What to Expect
Your first appointment may last for up to an hour and will usually include some treatment. We will also ask you to complete standardised forms regarding your health, pain, beliefs and how your current condition affects your daily life. In this way, we can accurately chart your progress through treatment. Such forms are also a requirement of our governing bodies and insurance companies. Paperwork can be an inconvenience but it does help us deliver the best care for you.
We always start with the same procedure: talking. We allow plenty of time for you to describe your symptoms or performance goals, allowing us in turn time to listen and thoroughly assess you before progressing. We believe the more time we take at the initial stage, the more effective we can be in helping you to reach your goals faster and easier.
We have the same approach for every client:
- Assessment
- Diagnosis
- Treatment
- Result
What Should I Wear?
You should wear suitable clothing: for example, we recommend wearing shorts if you have a leg or back injury. We also suggest that ladies wear a vest top/sports bra for neck/shoulder injuries. If you are attending our Sports Clinic, it is best to bring your usual sporting clothing and trainers. For Orthotics bring a selection of your most worn footwear.
Short Notice Cancellation/Missed Appointment Policy
Our goal is to provide a high quality and effective physiotherapy service in a timely manner. The right treatment; at the right time; to maximise your recovery. You will be aware that we are a busy clinic and appointments are often in high demand. We politely request you give us at least 24 hours notice for appointment rescheduling so it will allow another client to have treatment sooner. For those wishing to cancel an appointment on a Monday, notification must be given on the previous Friday. If you do not attend, or cancel a pre-booked appointment with less than 24 hours notice, we reserve the right to charge you directly, a fee of £40. If you are insured, this fee cannot be charged to your insurance company. We understand that things crop up in people's lives that are unexpected. While truly sympathetic, we cannot absorb the financial responsibility of last minute cancellations or missed appointments.
Funding Your Treatment
The Shrewsbury Physiotherapy & Orthotics Clinic is open to all, not just those with private medical insurance.
Our current self-funding fees are:
- Initial physiotherapy assessment - 60 minutes: £99
- Physiotherapy follow-up - 45 minutes: £82
- Sports massage - 45 minutes: £70
- Sports massage - 60 minutes: £85
- Chairside insole therapy starts at £40
- Bespoke orthoses prices vary considerably but are generally £350, including assessment, casting, fitting and follow-up check.
We politely request that your account be settled at the time of your treatment.
We accept card payments or cash. BACs payment can be made to Shrewsbury Physiotherapy & Orthotics Tide Account; Sort code: 04-06-05 Acc No. 17205761. Please make sure you reference your payment with your name.
Private Insurance Policy Holders
Please note: the insurance recognition and provider numbers shown below relate specifically to Jenny Baillon. If you intend to claim for treatment with Amy Coffey, please check eligibility and obtain confirmation directly from your insurer before booking.
The Shrewsbury Physiotherapy & Orthotics Clinic has separate contractual arrangements (including funding agreements and duration of appointments) in place with all major insurance companies.
The Shrewsbury Physiotherapy & Orthotics Clinic are registered with all major insurance providers. Your policy exists between you and your insurance company. Should your insurance company require a written GP referral, please ensure that this is obtained and forwarded prior to treatment as, without it, you will be liable to pay all costs in relation to your treatment.
In most cases, or unless you tell us otherwise, your insurance company will be billed directly following your treatment. In order for us to do this, you must provide us with all relevant policy numbers and authorisation numbers at the time of your initial consultation. Therefore, it is your
responsibility to ensure that your treatments are pre-authorised as treatment started prior to this may not be covered by your insurance company. In the event that you do not provide us with your insurance details, we politely request that you settle the fee in full at the end of your appointment.
AXA PPP healthcare provider number for Shrewsbury Physiotherapy & Orthotics (Jenny Baillon) is JB09218, which should be quoted on all correspondence, including invoices, for ease of reference and to avoid any delays in claims processing.
VitalityHealth Insurance approved provider. Must be pre-authorised. Do not issue provider numbers for individual physiotherapy practices.
Aviva Insurance. Provider number for SP&O (Jenny Baillon) is 600128179.
Aetna Global Benefits - Recognised
Bupa- Provider number 80013843
WPA- Provider number 920910954
Healix- Provider number PHYBAIL007
Cigna- Provider number 222742
Reviews From Our Clients
★★★★★
“She takes a very scientific, evidence-based approach, explains things in an easy-to-understand way, and has excellent knowledge. I can thoroughly recommend her physio practice.”
Owen Atkinson
Google review
★★★★★
“After seven weeks I'm nearly back to doing everything I could do prior to injury. Jenny gave me the confidence to push on through my physio programme.”
Jeds Shropshire
Google review
★★★★★
“Jenny gave clear, evidence-based advice and set up a structured plan. I am running again now, which felt so far away before my first appointment.”
Tom
Google review
★★★★★
“From the first consultation until completing my sessions, her professionalism and care has been exemplary. I don't hesitate in recommending her practice.”
David Hammond
Google review
★★★★★
“Jenny was super professional and helpful, and just one session has had an incredible impact. I feel so much better. Highly recommend.”
Darren Martindale
Google review
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Book An Appointment
To book your appointment for physiotherapy in Shrewsbury and Shropshire, please don't hesitate to get in touch with us.
Office Hours
Monday : 7.45am - 6.15pm
Tuesday : 7.45am - 6.15pm
Wednesday : 7.45am - 6.15pm
Thursday : 7.45am - 6.15pm
Friday : 7.45am - 6.15pm
Evenings & Saturday : Amy offers Friday appointments from 4pm to 7pm and Saturday appointments from 10am to 2pm. Other times by special arrangement
Location
Portelet House,
Wem Road,
Harmer Hill,
Shrewsbury.
SY4 3EA
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