Physiotherapy Shrewsbury Shropshire
Physiotherapy Shrewsbury Shropshire
Physiotherapy Shrewsbury Shropshire



Did You Know? 

  • Physiotherapists work with people of all ages to bring about improvements in their health and independence. 
  • Studies have indicated that physical therapy treatments have a major impact on conditions such as back and neck pain. 
  • Physiotherapists provide exercise programmes for conditions that affect the bones and muscles, such as arthritis, back and neck pain, osteoporosis, joint replacements and urinary incontinence. 
  • Physiotherapists provide exercise prescriptions to help people keep fit and achieve/maintain a healthy weight. 
  • Around 350 million people are obese worldwide. Physical activity is one of the best means of countering obesity. 
  • Children and young people under the age of 18 need 60 minutes of moderate to vigorous physical activity each day to promote and maintain health. 



  • Adults need 30 minutes of moderate physical activity 5 days a week, or 20 minutes of vigorous physical activity 3 days a week to maintain health. Plus, they need to do muscle strengthening exercises at least twice a week. 
  • Research has shown that physio exercise prescriptions help women who experience incontinence, suffer from osteoporosis or are recovering from breast cancer surgery. 
  • Physical activity provided under the guidance and supervision of a physical therapist reduces the risk of heart attack, stroke, type 2 diabetes, colon cancer and breast cancer. 
  • If exercise was a pill, we would all be on it! 



Frequently Asked Questions

What to Expect   

Your first appointment may last for up to an hour and will usually include some treatment. We will also ask you to complete standardised forms regarding your health, pain, beliefs and how your current condition affects your daily life. In this way, we can accurately chart your progress through treatment. Such forms are also a requirement of our governing bodies and insurance companies. Paperwork can be an inconvenience but it does help us deliver the best care for you. 

We always start with the same procedure: talking. We allow plenty of time for you to describe your symptoms or performance goals, allowing us in turn time to listen and thoroughly assess you before progressing. We believe the more time we take at the initial stage, the more effective we can be in helping you to reach your goals faster and easier. 

We have the same approach for every client: 

  • Assessment 
  • Diagnosis 
  • Treatment 
  • Result 

What Should I Wear?  

You should wear suitable clothing: for example, we recommend wearing shorts if you have a leg or back injury. We also suggest that ladies wear a vest top/sports bra for neck/shoulder injuries. If you are attending our Sports Clinic, it is best to bring your usual sporting clothing and trainers. For Orthotics bring a selection of your most worn footwear.


Short Notice Cancellation/Missed Appointment Policy 

Our goal is to provide a high quality and effective physiotherapy service in a timely manner. The right treatment; at the right time; to maximise your recovery. You will be aware that we are a busy clinic and appointments are often in high demand. We politely request you give us at least 24 hours notice for appointment rescheduling so it will allow another client to have treatment sooner. For those wishing to cancel an appointment on a Monday, notification must be given on the previous Friday. If you do not attend, or cancel a pre-booked appointment with less than 24 hours notice, we reserve the right to charge you directly, a fee of £40. If you are insured, this fee cannot be charged to your insurance company. We understand that things crop up in people's lives that are unexpected. While truly sympathetic, we cannot absorb the financial responsibility of last minute cancellations or missed appointments.

Funding Your Treatment 

The Shrewsbury Physiotherapy & Orthotics Clinic is open to all, not just those with private medical insurance.

From 12/08/2022 our self funding fees are as follows:

  • £90 for an initial assessment - 60 minutes - recommended for complex, multi- joint problems or biomechanical assessment
  • £75 for an initial assessment of a simple one area problem- 45minutes
  • £50 for each 30-40 minute follow up session.
  • Chairside insole therapy starts at £40
  • Bespoke orthoses prices - Prices vary considerably but generally £350 including assessment, casting, fitting and follow up check.

We politely request that your account be settled at the time of your treatment.  

We accept card payments or cash. BACs payment can be made to Shrewsbury Physiotherapy & Orthotics Tide Account; Sort code: 04-06-05 Acc No. 17205761. Please make sure you reference your payment with your name.


Physiotherapy in Shrewsbury

Private Insurance Policy Holders 

The Shrewsbury Physiotherapy & Orthotics Clinic has separate contractual arrangements (including funding agreements and duration of appointments) in place with all major insurance companies.

The Shrewsbury Physiotherapy & Orthotics Clinic are registered with all major insurance providers. Your policy exists between you and your insurance company. Should your insurance company require a written GP referral, please ensure that this is obtained and forwarded prior to treatment as, without it, you will be liable to pay all costs in relation to your treatment.

In most cases, or unless you tell us otherwise, your insurance company will be billed directly following your treatment. In order for us to do this, you must provide us with all relevant policy numbers and authorisation numbers at the time of your initial consultation. Therefore, it is your

responsibility to ensure that your treatments are pre-authorised as treatment started prior to this may not be covered by your insurance company. In the event that you do not provide us with your insurance details, we politely request that you settle the fee in full at the end of your appointment.

AXA PPP healthcare provider number for Shrewsbury Physiotherapy & Orthotics (Jenny Baillon) is JB09218, which should be quoted on all correspondence, including invoices, for ease of reference and to avoid any delays in claims processing. 

VitalityHealth Insurance approved provider. Must be pre-authorised. Do not issue provider numbers for individual physiotherapy practices.

Aviva Insurance. Provider number for SP&O (Jenny Baillon) is 600128179.

Aetna Global Benefits - Recognised

Bupa- Provider number 80013843

WPA- Provider number 920910954

Healix- Provider number PHYBAIL007

Cigna- Provider number 222742





Book An Appointment Online 






How To Find Us

Portelet House,

Wem Road,

Harmer Hill,







From Shrewsbury: Using the postcode for sat nav will take you further up the road to the wrong location. Proceed out of Shrewsbury along the Ellesmere Road  A528 following the signs to Wem. Upon approaching the village of Harmer Hill you will see the Bridgewater Arms public house on the left hand side, proceed past the pub and continue on the road to Wem, you will see a turning for Shotton Lane on the right, proceed past this turning - you will see a new wooden fence and with our business sign on the right. - it is the last gateway before the next right turn to Yorton Heath (Godings Lane). Turn into that gateway (Portelet House). 


From Wem: drive into Harmer Hill, past the left turn for Yorton Heath (Godings Lane), immediately 1st driveway on left. Wooden fence and business sign, Portelet House.


From Ellesmere; drive into Harmer Hill, turn left into The Hollow at the bottom of the hill. Turn left onto Wem Rd. On your right you will see our business sign and wooden fence. We are the last driveway on the right before Godings Lane turn to Yorton Heath.












Reviews From Our Clients

‘I have had the best advice and treatment from Jenny Baillon that I have ever experienced. I am now seeing the benefits of following her excellent advice......pain free'  Mrs JH

‘I just want to say thank you. If it hadn't been for you sending me for an MRI scan I could have been left with serious lifelong problems.....I'm so grateful' ZP



Book An Appointment

To book your appointment for physiotherapy in Shrewsbury and Shropshire, please don't hesitate to get in touch with us. 

Book Today

 Office Hours

Monday : 7.45am - 6.15pm
Tuesday :  7.45am - 6.15pm
Wednesday : 7.45am - 6.15pm
Thursday :  7.45am - 6.15pm
Friday : 7.45am - 6.15pm

Evenings & Saturday : Emergencies and by special arrangement


Portelet House,

Wem Road,

Harmer Hill,





Get Directions

Contact Us Today

01743 612022



 Physiotherapy in Shrewsbury

 Physiotherapy in Shrewsbury


 Physiotherapy in Shrewsbury

 Physiotherapy in Shrewsbury

Shopping Basket